Portfolio Details
Overview
AKOLOS (Service Queue Management and Patient Records System) is a web-based patient flow management platform designed to streamline healthcare services from patient registration to consultation. It combines intelligent queue management, patient records, document tracking, and cross-system integration into a centralized platform, enabling healthcare facilities to deliver faster, more organized, and efficient patient care.
Key Features
Smart Queue Management
Manage patient queues across multiple service windows with real-time queue monitoring and automated queue progression.
Self-Service Queue Kiosk
Allow patients to obtain queue numbers through a self-service kiosk by selecting their healthcare needs, consultation type, priority category (e.g., Senior Citizen, Regular), and preferred physician.
Doctor Availability Monitoring
Display available healthcare providers, helping patients select physicians who are currently accepting consultations.
Patient Record Management
Maintain centralized patient demographic information, consultation history, and healthcare records.
Patient Document Tracking
Track patient documents, consultations, referrals, and other healthcare-related records throughout the patient's visit.
Multi-System Integration
Retrieve patient information from integrated healthcare systems including THEIA, LASO, PANACEA, and HYGEIA, providing healthcare professionals with a unified patient view.
Real-Time Queue Display
Display live queue numbers on waiting area monitors with window assignments and current serving information.
Dashboard & Analytics
Monitor patient volume, service efficiency, and queue performance through operational dashboards and reports.
Benefits
Enhanced Patient Experience
Provide patients with a convenient self-service kiosk for faster registration and queue selection.
Better Healthcare Coordination
Access patient information from multiple integrated healthcare systems through a single interface.
Improved Operational Efficiency
Reduce manual queue handling while optimizing consultation workflows and healthcare services.
Centralized Patient Information
Maintain complete patient records and document history within one secure platform.
Faster Clinical Decision-Making
Provide healthcare professionals with immediate access to laboratory results, medication history, disease surveillance records, and health permit information through system integration.
Project information
- Category: Patient Flow & Queue Management System
- Client: Bago City Primary Care Facility
- Project Date: 10 February, 2026
- Platform: Web-Based Application
- Industry: Healthcare Administration
- Status: Completed
- Deployment Status: Active / Currently in Use
Project Summary
AKOLOS was developed to modernize patient flow management by integrating intelligent queue management, patient records, document tracking, and healthcare system interoperability into a single platform. The system simplifies patient registration, consultation routing, and service monitoring while reducing waiting times and improving operational efficiency.
One of AKOLOS's key capabilities is its Self-Service Queue Kiosk, where patients can independently select the type of healthcare service they require, choose their preferred physician (when available), indicate priority categories such as Senior Citizen or Regular, and receive an appropriate queue number. The platform also integrates with THEIA, LASO, PANACEA, and HYGEIA, allowing healthcare professionals to access patient disease surveillance records, laboratory results, medication history, and regulatory records from a unified interface. By combining queue automation with centralized patient information, AKOLOS delivers a faster, more coordinated, and patient-centered healthcare experience.